About Us at Socratic Solutions
Our objective is to empower discerning individuals to live the free, natural, happy life they deserve by providing organic, alternative solutions to life’s challenges in a consistent manner and at an unprecedented value.
The vision of Socratic Solutions is a world in which credible information flows freely and every relationship is built on sustainability, trust, and mutual respect
A Bit About The Company
Socratic Solutions was founded to provide better and more affordable access to kratom in capsule form and to help spread the truth about the kratom plant. We are big proponents of empirical data analysis and scrutinizing all sources of information to weed through all of the false information now commonly fed to the public on a daily basis. When the FDA decided to begin attacking kratom based on nothing but financial motives, it was time to officially advocate for our cause. We did this by beginning our kratom shop.
Believe it or not, we started on eBay. It sounds far-fetched now, doesn’t it? This was before the large internet companies began censoring the internet, at least as much as they do now. The eBay experience began as nothing more than a hobby, until our sales volume rose to the point where we had to decide if it made sense to leave our professions and focus full-time on Socratic Solutions as a going concern. We began as just a husband and wife attempting a new venture, but we have now grown to employ others and are looking to add even more. Once we decided to invest into the company fully, both with our time and money, we never looked back.
Our generic business strategy is cost leadership. In other words, we are continuously networking, researching, and developing ways to keep our costs at a minimum because we want to be able to provide high-quality kratom to end-users at the best possible prices. There is no unnecessary spending on extravagant packaging materials, low-ROI advertising, or other “frills.”
We pack our orders in standard, FDA-approved mylar stand-up pouches or vacuum sealed zip bags labeled with stickers we print right here. This saves us much money as opposed to having customized bags made for us, and we pass this right along to the customer in the form of lower prices. Inside of our packages is still the highest quality, organic kratom that you’ll find anywhere on the planet. Simply put: if it does not actually add value for the customer, it will not be found here.
Where we never cut costs:
After our products are harvested, cured, and turned into crumbles at the farm level, our partners analyze them for heavy metals and microbial contaminants like salmonella, listeria, E, Coli. The kratom is then also screened for pesticides. This process has become customary during our importations and goes a long way in maintaining a high degree of trust. We have never received a contaminated batch, and our strong supply chain and deeply-forged partnerships with multi-generational farmers greatly reduces the change that we ever will.
Socratic Solutions Inc. was built upon Lean Six Sigma ideologies, and we are in a perpetual state of process control and perfection-seeking. Although we aim to keep prices as low as we can and therefore reduce our costs wherever possible, we certainly do not mind spending on things that will make us better overall. This is how we plan to be sustainable moving forward.
All of our products are produced in-house where we are in complete control of safety standards. Our manufacturing is done at our kratom shop inside of a clean room that was designed with a mind on ISO 8 and cGMP standards.
Transparency is paramount at Socratic Solutions, so please note: although our policies and procedures aim for cGMP compliance, we have not paid for auditing and certification. It is not a requirement within our industry and the necessary red tape and fees would have a very negative impact on our pricing ability. However, we are very stringent on shop hygiene and safe food handling practices, and we utilize NSF-certified equipment and surfaces.
Our team members undergo training specifically concerning proper, sanitary handling of all raw materials as well as finished goods. It is our belief that spending time and money on these things builds trust in our relationships and the investments pay for themselves in the end through increased word-of-mouth referrals. This one is a no-brainer.
We stay “in the loop” within our industry to ensure compliance with the newest standards. Lifelong learning is one of our passions, so we take advantage of any new relevant training materials we can find. Again, we believe we get back what we put into the company.
Our website stores zero sensitive data. However, even your non-sensitive information is protected with SHA-2 SSL encryption. We do not sell or trade any of your information, whatsoever.
At Socratic Solutions, we exist to meet a need that we feel was very obviously underserved. As long as we are able, we will continue to offer our customers the highest quality kratom available anywhere in Indonesia at prices that we can barely afford to offer. To us, it is not about money. It is more about spreading legitimate facts about kratom’s extraordinary potential and helping everyone to live more naturally.
Our Pledge To You
We pledge to bring you quality, consistency, and value. We are strongly committed to the customer because they support and trust us. We never want to break that trust. This is an iterative process and we are always reevaluating ways to improve our products and processes. Simply put, we want our customers to feel the way we would want to feel if we were in their situation. Ethics are important to us and we want to show this in all of our interactions.
Shop Socratic Solutions, where we function in alignment with three distinct principles: quality, consistency, and value. We live and breathe kratom and genuinely care about the people we do business with. Questions or comments? We enjoy hearing from you! Please feel free to contact us.