Contact Us

operating times

We respond to inquiries six days per week excluding Sundays and select holidays. We will always get back to you within one business day, which for us includes Saturdays. However, most messages receive replies within four hours or less.

Monday – Friday: 10 am – 6 pm EST

Saturday: 12 pm – 4 pm EST

need help now?

Dial (813) 324-7018

Call anytime during the business hours above. If we are on the other line or with a customer, please try again.

Contact Form

Real Human Support


It’s nice to know that a company has your back before you shop with them. We’re here for you because we sincerely enjoy building long-lasting relationships. It all starts with a solid line of communication.

When you reach out, you won’t find a chatbot or script and we don’t outsource support duties. You’ll get an actual US-based human who enjoys their job of providing you with personalized, sincere service.


For a more comprehensive list, please visit our frequently asked questions page

In most cases, orders processed before 2 pm EST will ship same-day with the remainder going the following postal day. Rare exceptions occur, but never is an order shipped out later than the following business day.

Socratic Solutions accepts all major credit cards, debit cards, cryptocurrency, and popular peer-to-peer payment methods. We do not accept PayPal.

Once shipped, orders sent USPS First-class should reach their destination in 3-6 days. Priority Mail usually takes 2-3 days. These times apply to the vast majority of packages, but please note these are USPS's estimates and not guarantees. Orders from within the greater Tampa Bay area arrive next-day. UPS shipments take 1-5 days depending on the speed selected during checkout.

While we are unable to offer free samples, our free shipping makes it affordable to try a small amount before going bigger. We also offer discounted sampler packs that allow you to try three different strains at a discount.

Our capsules are made of high-grade beef gelatin and purified water. They are Kosher and Halal certified and free of gluten, soy, BSE/TSE, ethylene oxide, and sulfites.