At Socratic Solutions, we take pride in building relationships with our customers. A big part of that is keeping communication lines open. Should you ever need anything at all, please don’t hesitate to reach out. Emails and messages submitted below are usually answered within four hours. If you need help immediately, feel free to call us at (813) 324-7018 during business hours.
In most cases, orders processed before 2 pm EST will ship same-day with the remainder going the following postal day. Rare exceptions occur, but never is an order shipped out later than the following business day.
Once shipped, orders sent USPS First-class should reach their destination in 3-6 days. Priority Mail usually takes 2-3 days. These times apply to the vast majority of packages, but please note these are USPS's estimates and not guarantees. Orders from within the greater Tampa Bay area arrive next-day. UPS shipments take 1-5 days depending on the speed selected during checkout.
While we are unable to offer free samples, our free shipping makes it affordable to try a small amount before going bigger. We also offer discounted sampler packs that allow you to try three different strains at a discount.