Socratic Solutions is currently able to accept payments via electronic check (e-check), cryptocurrency (Bitcoin and more), peer-to-peer payment (Google Pay, Venmo, etc), credit card, and debit card. Upon request, established customers may also pay by sending in a traditional check.
For acceptance of credit and debit cards, we use a solution called WAAVE. Part of our agreement with them requires us to make the following information available to all our visitors:
Shipping rules vary per store, based on their industry and even the nature of the item you are purchasing.
WAAVE only process payment from these countries: Australia (AU), Austria (AT), Belgium (BE), Canada (CA), Costa Rica (CR), Denmark (DK), Finland (FI), France (FR), Germany (DE), Great Britain (GB), Greece (GR), Hong Kong (HK), Iceland (IS), Ireland (IE), Israel (IL), Italy (IT), Japan (JP), Luxembourg (LU), Mexico (MX), New Zealand (NZ), Norway (NO), Peru (PE), Poland (PL), Portugal (PT), Slovakia (SK), Slovenia (SI), South Africa (ZA), Spain (ES), Sweden (SE), Switzerland (CH), The Netherlands (NL)
Your credit card or bank statement will show your transaction as Getwaave and/or WAAVE, you will not see the merchant's name but don't worry we will send you a confirmation email every time you place an order so you don't forget what the transaction is for.
Your WAAVE account can be used on any website that accepts WAAVE, you can also download the app and log in to your account with the same credentials to make in-venue payments at cash-only merchants.
WAAVE is not responsible for order fulfillment but you can reach out to us for any payment questions or concerns
A third method of paying using cards is by using e-wallets or peer-to-peer money transfer services like Google Pay, Venmo, and other similar services that we cannot mention by name. Your bank likely has such a service which allows an instant transfer of funds from your checking account to an outside recipient using their phone number or email address. We do not charge any fees for P2P payments, but the particular service you use may (most are free, especially with debit cards). We cannot currently accept Cash App or PayPal.
Cryptocurrency is our preferred method of payment and we automatically discount by 10% all orders paid this way. We primarily accept Bitcoin, Ethereum, and Litecoin if paying through our cryptocurrency checkout gateway. If paying by cryptocurrency invoice, we accept Bitcoin, Ethereum, Litecoin, Monero, Ripple, and Stellar. Invoiced cryptocurrency payments are automatically discounted 15%.
If you have the account and routing numbers to your checking account available, you can pay with e-check. When you authorize an e-check transaction you are giving us permission to create a one-time payment in the exact amount listed as your order total. We deposit your e-check into our bank just like a regular check, then it must clear your bank before the funds are made available. Because of this, first-time e-check orders are held until clearance.
Subsequent orders from the same customer are generally not held and ship out same-day like any other order would. In the event of an exceptionally high or uncharacteristically large order total, we may hold your order until we can reach you to ensure it was intentional. All e-check transactions are carried out inside an SSL-encrypted connection.
This product is NOT used to treat, cure. or mitigate any disease, illness, ailment, and/or condition. Please see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product is in compliance with California's Proposition 65. For more information please visit p65warnings.ca.gov. All of our products are tested to contain safe levels of arsenic cadmium, mercury, and lead as per California's Prop65 and United States Pharmacopeia standards. Lab results available upon request.
Our products are not for use by or sale to persons under the age of 18. We do not ship to the following areas where kratom is banned: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, TENNESSEE, VERMONT, WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, AND COLUMBUS MS. Furthermore, Kratom is also banned in following countries where shipment is not permitted: AUSTRALIA, BURMA, DENMARK, FINLAND, ISRAEL, LITHUANIA, MALAYSIA, MYANMAR, POLAND, ROMANIA, SOUTH KOREA, SWEDEN, UNITED KINGDOM, and VIETNAM.
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